Friday, November 9, 2012

[Safety Recall] Fuse Box May Cause a No-Start or Stalling Condition



Safety Recall: Fuse Box May Cause a No-Start or Stalling Condition

Applies To: 2005 Acura TL
From VIN 19UUA65..5A012670 thru 19UUA65..5A013543
From VIN 19UUA66..5A012008 thru 19UUA66..5A015591

BACKGROUND
A loose terminal in the under-dash fuse/relay box may cause the fuel pump to lose power. If the fuel pump becomes inoperative, the engine may not start. In the worst case, if the fuel pump loses power while driving, the engine could stall without warning, and a crash could occur.

CLIENT NOTIFICATION
All owners of affected vehicles will be sent a notification of this campaign. An example of the client notification is at the end of this service bulletin.
Not all vehicles within the VIN ranges are affected. To verify vehicle eligibility, check at least one of these items:
• The client has a notification letter.
• The vehicle is shown on your campaign responsibility report.
• The vehicle is shown as eligible on aniN VIN status inquiry.
In addition to the bulleted verification items, check for a punch mark above the first character of the engine compartment VIN. A punch mark in that location means the vehicle has already been repaired.
Most vehicles affected by this campaign are in your new vehicle inventory. According to federal law, these vehicles cannot be sold or leased until they are repaired. To see if a vehicle is affected by this campaign, do a VIN status inquiry before selling it.

CORRECTIVE ACTION
Replace the under-dash fuse/relay box.

PARTS INFORMATION
Under-Dash Fuse/Relay Box: P/N 38200-SEP-A03

WARRANTY CLAIM INFORMATION

OP#
Description
FRT
Template ID
7471A0
Replace fuse box
0.4
05-013A
7417A0 A
Replace fuse box
Add for vehicles with navigation 
0.4 
0.2
05-013B

Failed Part: P/N 38200-SEP-A02
Defect Code: 5DS00
Symptom Code: P7400
Skill Level: Repair Technician 


REPAIR PROCEDURE
1. Replace the under-dash fuse/relay box:
NOTE: Do not use pliers to remove the relays.
• Refer to page 22-73 of the 2004–05 TL Service Manual, or
2. If the vehicle has a factory-installed navigation system, do the navigation system setup. Refer to Navigation System Setup at PDI in service bulletin 03-013, TL and TSX: TQI of the DVD Navigation System With Voice Recognition.
3. Center-punch a completion mark above the first character of the engine compartment VIN.



Example of Client Letter

April 2005

Safety Recall: Engine Does Not Start or Stalls While Driving

Dear TL Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

What is the reason for this notice?
Honda Motor Co., Ltd., has decided that a defect relating to motor vehicle safety exists in certain 2005 model year TLs. A loose terminal in the main fuse box may cause the fuel pump to lose power. If the fuel pump becomes inoperative, the engine may not start. In the worst case, if the fuel pump loses power while driving, the engine could stall without warning, and a crash could occur.

What should you do?
Call any authorized Acura dealer, and make an appointment to have your vehicle repaired. The dealer will replace the main fuse box. This work will be done free of charge. Please plan to leave your vehicle for half a day to allow the dealer flexibility in scheduling.

Who to contact if you experience problems.
If you are not satisfied with the service you receive from your Acura dealer, you may write to:
American Honda Motor Co., Inc. Acura Client Services

Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration 400 Seventh Street, SW
Washington, DC 20590

Or call the toll-free Safety Hotline at (888) 327-4236.

What to do if you feel this notice is in error.
Our records show that you are the current owner or lessee of a 2005 TL involved in this campaign. If this is not the case, or the name/address information is not correct, please fill out and return the enclosed, postage-paid Information Change Card. We will then update our records.

If you already paid to have the main fuse box replaced, please call Acura Client Services at (800) 382-2238 for assistance.

Lessor Information.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

If you have any questions about this notice or need assistance with locating an Acura dealer, please call Acura Client Services at (800) 382-2238.

We apologize for any inconvenience this campaign may cause you.

Sincerely,
American Honda Motor Co., Inc.
Acura Automobile Division 

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